Customer Happiness Representative job in Dubai
-
Job for
Full-time
-
Location
Dubai
-
Experience:
0 to 2 years
-
Salary per month
4001 - 5000 AED
Description
Responsibilities:Manage Premium Support Contracts – Transferring data between systems and dispatching PDF files to end-users Prepare a variety of reports to assist the customer support team in their operations Attend team meetings, actively participate, and maintain precise meeting minutes Contribute to knowledge management efforts, assist in maintaining and updating the internal knowledge base and documentationQualifications:Fluent in English Currently enrolled in or recently graduated from a related degree program (Information Technology, Computer Science, or related field) Excellent verbal and written communication skills Ability to work in a fast-paced, team-oriented environment Strong problem-solving skills. Skills:Proficiency in MS Office Suite Understanding of basic computer troubleshooting Ability to manage multiple tasks and prioritiesPersonal Attributes:Customer-focused and service-oriented Proactive and willing to take initiative High level of integrity, confidentiality, and accountability Open to feedback and continuous learning.