Data Entry Admin job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3501 - 4000 AED
Description
Assist in conducting primary and secondary research to collect relevant data on market trends, consumer behavior, and competitor analysis Answer calls and respond to customer inquiries in a prompt and professional manner Provide excellent customer service to our clients and build long-lasting relationships with customers Accurately and efficiently process customer orders and maintain customer records Work collaboratively with team members to identify and implement process improvements Stay up-to-date with product and service offerings to provide accurate information to customers Work with customers to resolve complaints and issues in a timely and effective manner Meet and exceed established performance metrics Assist in preparing reports and presentations to communicate research findings to clients Collaborate with cross-functional teams to contribute to research strategies and project planning Stay updated on industry trends, emerging technologies, and market research best practices Support the team in managing research databases and resources Ensure project tasks are completed within established timelines and meet quality standardsRequirements:Excellent analytical skills and ability to work with data Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) Strong written and verbal communication skills Detail-oriented with strong organizational and time management abilities A strong desire to provide exceptional customer service At least 1 year of experience in a customer service role Excellent verbal and written communication skills Strong attention to detail and organizational skills Able to prioritize and manage multiple tasks effectively Proficiency in Microsoft Office Self-motivated and able to work independently with minimal supervision Ability to adapt to changing priorities and work effectively in a fast-paced environment Familiarity with market research methodologies and tools is a plus