Customer Service Representative job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3501 - 4000 AED
Description
CUSTOMER SERVICE FOR THE WAITING AREA help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. ALSO Responsibilitiesdeal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries provide pricing and delivery information perform customer verifications set up new customer accounts process orders, forms, applications and requests organize workflow to meet customer timeframes direct requests and unresolved issues to the designated resource manage customers’ accounts keep records of customer interactions and transactions record details of inquiries, comments and complaintsONLY THOSE INSIDE UAE USE EMAIL/ WHATSAPP