Hostess job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3501 - 4000 AED
Description
Hostess Responsibilities:Greeting and Seating Guests:Welcome guests with a friendly and inviting demeanor as they enter the establishment. Escort guests to their designated tables and assist with seating arrangements. Reservation Management:Manage incoming reservations and ensure all bookings are appropriately recorded and organized. Handle reservation inquiries and assist customers in making reservations. Waiting Area Maintenance:Maintain the waiting area to be clean, organized, and comfortable for guests during their wait. Keep track of waitlists and manage guest seating in an organized manner. Customer Assistance:Provide exceptional customer service by attending to guests’ needs and inquiries. Offer menu recommendations and answer questions about the establishment and services. Floor Coordination:Collaborate with servers and kitchen staff to ensure smooth coordination of table turnovers and efficient service. Cashier Responsibilities:Payment Processing:Process customer orders accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit card, or digital payments, providing correct change and receipts as needed. Order Verification:Verify the accuracy of customer orders before processing payments to avoid any errors. Sales Reporting:Keep track of daily sales, transactions, and other relevant data and report them to management. Cash Register Management:Balance cash registers at the beginning and end of each shift, ensuring the correct amount of change is available. Customer Service:Provide friendly and helpful customer service, addressing any payment-related inquiries or concerns. Promotion and Loyalty Programs:Promote loyalty programs, discounts, and special offers to customers during the checkout process. Receipts and Invoices:Print and issue receipts or invoices for customers upon request. Qualifications:Previous experience as a Hostess, Cashier, or in a customer-facing role is advantageous but not always required. Excellent communication and interpersonal skills to interact effectively with customers and colleagues. Friendly and welcoming demeanor with a customer-centric attitude. Ability to handle cash and process payments accurately. Proficiency in using a point-of-sale (POS) system is a plus but can be trained on the job. Strong organizational skills and attention to detail to manage reservations and cash transactions. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Flexibility to work varying shifts, including weekends and holidays.