Excellent telephone etiquette. Organizational and multitasking abilities. Professional appearance and demeanor. Customer service orientation. Basic knowledge of office equipment (e. g. , printers, copiers). Prior reception or administrative experience is a plus. Familiarity with appointment scheduling software. Key Responsibilities of a Receptionist:Greet and welcome visitors. Answer and transfer phone calls. Manage appointments and reservations. Handle incoming and outgoing mail. Provide information to visitors and clients. Maintain a tidy and organized reception area. Assist with administrative tasks. Handle customer inquiries and resolve issues. Coordinate with other staff for visitor needs.