Front Desk Assistant job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
4001 - 5000 AED
Description
Job Opportunity: Front Desk Assistant for 5-Star Hotel in DubaiA luxurious 5-star hotel in Dubai is seeking a dynamic and customer-focused individual to join our team as a Front Desk Assistant. If you have excellent communication skills, a friendly demeanor, and a passion for delivering exceptional guest experiences, we encourage you to apply for this prestigious position. Key Responsibilities:Guest Reception: Welcome and assist guests with check-in and check-out processes. Reservation Management: Handle reservations, inquiries, and room assignments. Customer Service: Provide information on hotel facilities, services, and local attractions. Communication: Handle phone calls, emails, and guest requests with professionalism. Issue Resolution: Address and resolve guest concerns or issues promptly. Collaboration: Coordinate with other hotel departments for seamless guest experiences. Requirements:Previous experience in a front desk or customer service role, preferably in a hotel setting. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in hotel management software is a plus. Willingness to work in shifts, including weekends and holidays.