Customer Service Assistant (Retail) job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
2501 - 3000 AED
Description
We are currently seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. If you have excellent communication skills and a passion for assisting customers, we encourage you to apply. Key Responsibilities: Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner. Assist customers in resolving product or service-related issues and provide appropriate solutions. Process orders, returns, and exchanges accurately and efficiently. Coordinate with other departments to ensure timely delivery and resolution of customer orders. Information Provision:Qualifications: Previous experience in customer service or a related role is preferred but not mandatory. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric approach. Proficiency in using customer service software or CRM systems is a plus. Ability to work in a fast-paced environment and handle multiple tasks efficiently.