Guest Service Agent job in Dubai
-
Job for
Full-time
-
Location
Dubai
-
Experience:
0 to 2 years
-
Salary per month
3501 - 4000 AED
Description
Job Opportunity: Guest Service Agent in DubaiA prestigious hotel in Dubai is currently seeking a motivated and customer-focused individual to join our team as a Guest Service Agent. If you have a passion for hospitality, excellent communication skills, and a commitment to delivering exceptional guest experiences, we invite you to apply for this exciting position. Key Responsibilities:Guest Check-In/Check-Out: Ensure a smooth and efficient check-in and check-out process for guests. Customer Service: Provide personalized and attentive service to guests throughout their stay. Reservation Management: Handle reservations, cancellations, and inquiries. Problem Resolution: Address guest concerns and resolve issues promptly. Front Desk Operations: Assist with various front desk tasks and administrative duties. Communication: Effectively communicate with guests and other hotel departments. Requirements:Previous experience in a similar role within the hospitality industry is preferred. Diploma or degree in Hospitality Management or a related field. Excellent communication and interpersonal skills. Strong customer service orientation and problem-solving abilities. Ability to work in a fast-paced environment. Flexibility to work in shifts, including weekends and holidays.