Email & Chat Agent job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Opportunity: E-mail and Chat Agent in DubaiA leading company in Dubai is currently hiring for the position of E-mail and Chat Agent. If you have excellent written communication skills, a customer-focused mindset, and the ability to handle inquiries via e-mail and chat platforms, we encourage you to apply for this exciting role. Key Responsibilities:E-mail Communication: Respond to customer inquiries and concerns via e-mail. Chat Support: Provide real-time support and assistance through chat platforms. Issue Resolution: Address customer issues and ensure timely resolution. Customer Engagement: Engage with customers to enhance their overall experience. Documentation: Maintain accurate records of customer interactions. Requirements:Previous experience as an E-mail and Chat Agent or in a similar role. Excellent written communication skills in English. Customer-centric attitude and problem-solving abilities. Familiarity with e-mail and chat support platforms. Ability to multitask and work in a fast-paced environment. Strong attention to detail.