IT Support Expert job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Title: IT Support ExpertLocation: Dubai, UAEJob Description: Join our Information Technology team as an IT Support professional and play a key role in ensuring the smooth operation of our IT systems. We are seeking a knowledgeable and customer-focused individual to provide technical assistance to our staff. Key Responsibilities: Provide technical support to end-users on hardware, software, and network-related issues Install, configure, and troubleshoot computer systems and peripherals Assist in the setup and maintenance of IT infrastructure Respond to IT support tickets and resolve issues in a timely manner Collaborate with other IT team members to address complex technical problems Conduct training sessions for staff on IT-related topics Maintain accurate records of IT support activities Stay updated on industry trends and emerging technologies Implement and enforce IT security protocols Perform other IT-related tasks as assignedRequirements: Proven experience in IT support or a related field Strong knowledge of computer systems, networks, and hardware Excellent problem-solving and communication skills Familiarity with IT support tools and ticketing systems Technical certifications (e. g. , CompTIA A+, Microsoft Certified IT Professional) are a plus Bachelor’s degree in Information Technology or a related field is preferredBenefits: Competitive salary based on experience Opportunities for career development and advancement Positive and collaborative work environment Health insurance and other benefits