Customer Service Executive job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3501 - 4000 AED
Description
Responsibilities:Act as the main point of contact for customer inquiries and concerns related to facility management services. Handle service requests, complaints, and feedback in a professional and timely manner. Coordinate with the operations team to ensure timely and effective service delivery. Maintain accurate records of customer interactions and transactions. Provide information to customers about services, pricing, and company policies. Collaborate with the team to continuously improve customer satisfaction. Requirements:Previous experience in customer service, preferably in facility management. Strong communication and interpersonal skills. Ability to handle challenging situations with patience and professionalism. Knowledge of facility management services and industry practices. Proficient in Microsoft Office Suite. Excellent organizational and multitasking abilities.