Customer Service Representative job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
4001 - 5000 AED
Description
Job Opportunity: Customer Service Representative – 5 Star Hotel Experience the epitome of hospitality by joining our prestigious 5-star hotel in Dubai as a Customer Service Representative. We are seeking individuals with a passion for delivering exceptional guest experiences and a commitment to ensuring the highest standards of service. Position: Customer Service RepresentativeLocation: DubaiResponsibilities:Welcome and assist guests with check-in and check-out procedures Handle guest inquiries, requests, and concerns promptly and professionally Provide information about hotel services, facilities, and local attractions Coordinate with other hotel departments to fulfill guest needs Ensure a seamless and memorable stay for every guest Resolve guest issues and complaints with a positive and solution-oriented approach Requirements:Previous experience in customer service, preferably in a luxury hotel setting Excellent communication and interpersonal skills Impeccable grooming and presentation Ability to remain calm under pressure Flexibility to work in a dynamic and fast-paced environment Fluency in English; additional languages are a plus