IT Support Expert job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Vacancy: IT Support Position: IT Support Location: Dubai, UAE Employment Type: Full-TimeJob Description: We are seeking a knowledgeable and customer-oriented individual to join our team as an IT Support specialist. The IT Support role involves providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide technical support to end-users, resolving hardware and software issues. Install, configure, and maintain computer systems and peripherals. Respond to IT-related inquiries and helpdesk tickets. Collaborate with other IT team members to resolve complex issues. Perform routine maintenance tasks and updates on systems. Train end-users on proper use of hardware and software. Troubleshoot network connectivity issues. Document and maintain records of IT support activities. Qualifications: Previous experience in IT support or a related field is preferred. Knowledge of computer hardware, software, and networking. Strong problem-solving and analytical skills. Excellent communication and customer service skills. Familiarity with helpdesk software and ticketing systems. Ability to work independently and in a team. Relevant IT certifications are a plus. Bachelor’s degree in Information Technology or related field is preferred.