Customer Service Representative job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Title: Customer Service RepresentativeLocation: Dubai, UAEJob Type: Full-timeJob Description: We are looking for friendly and customer-focused individuals to join our team as Customer Service Representatives at [Your Hypermarket Name]. As a Customer Service Representative, you will play a crucial role in ensuring a positive shopping experience for our customers. Responsibilities: Greet and assist customers in a friendly and professional manner. Provide information about products, promotions, and services. Handle customer inquiries, concerns, and returns with efficiency and courtesy. Process transactions accurately using point-of-sale systems. Maintain a clean and organized customer service area. Collaborate with other team members to resolve customer issues. Stay informed about product features and promotions. Uphold the hypermarket’s customer service standards. Qualifications: Previous customer service experience is preferred. Excellent communication and interpersonal skills. Ability to remain calm and focused in high-pressure situations. Strong problem-solving skills. Basic knowledge of hypermarket products and services. Flexibility to work weekends and holidays. Requirements: High school diploma or equivalent. Familiarity with point-of-sale systems is a plus. Multilingual abilities may be an advantage. Positive attitude and a commitment to customer satisfaction.