Job Title: IT Support SpecialistLocation: Dubai, UAEJob Type: Full-timeJob Description:Join the team as an IT Support Specialist and contribute to the seamless operation of our technology infrastructure. We are seeking a knowledgeable and customer-oriented individual to provide technical support to our employees. If you have a passion for solving IT-related issues, excellent communication skills, and a strong technical background, we invite you to apply. Responsibilities: Provide technical support to end-users, troubleshooting hardware, software, and network issues Install, configure, and maintain computer systems and software Respond to IT support tickets and service requests in a timely manner Collaborate with other IT team members to resolve complex issues Conduct regular system updates and perform routine maintenance tasks Assist in the setup and configuration of new hardware and software Educate end-users on IT policies and best practicesRequirements: Proven experience as an IT Support Specialist or in a similar role Strong knowledge of Windows and/or macOS operating systems Familiarity with hardware components and troubleshooting techniques Excellent problem-solving and communication skills Customer-focused with a service-oriented mindset IT certifications (e. g. , CompTIA A+, Microsoft Certified: Windows 10) are a plus Bachelor’s degree in Computer Science or related field is preferredBenefits: Competitive salary Health insurance Retirement savings plan Training and professional development opportunities Collaborative and innovative work environment