IT Support Specialist job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Title: IT Support SpecialistLocation: Dubai, UAEJob Type: Full-timeJob Description: We are looking for a skilled and customer-oriented individual to join our IT team as an IT Support Specialist. The IT Support Specialist will play a crucial role in providing technical assistance and support to our employees, ensuring smooth and efficient IT operations. If you have experience in IT support, strong problem-solving skills, and excellent communication, we encourage you to apply. Responsibilities: Provide first-level technical support to end-users via phone, email, or in-person Troubleshoot hardware and software issues and provide timely resolutions Install, configure, and maintain computer systems and peripherals Collaborate with IT team members to escalate and resolve complex issues Assist in managing user accounts, permissions, and access controls Conduct regular system and software updates Create and maintain documentation for IT processes and proceduresRequirements: Proven experience as an IT Support Specialist or in a similar role Strong knowledge of computer hardware, software, and networking Excellent problem-solving and communication skills Customer service-oriented mindset Familiarity with help desk software and ticketing systems Ability to work independently and as part of a team Relevant IT certifications (e. g. , CompTIA A+, Microsoft Certified Desktop Support Technician) are a plusBenefits: Competitive salary Health insurance Retirement savings plan Employee training and development opportunities Collaborative and team-oriented work environment