Job Responsibilities: Respond to customer inquiries and provide information about products/services. Resolve customer issues and complaints in a timely and professional manner. Process orders, returns, and exchanges efficiently. Collaborate with other departments to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Requirements: Previous experience as a Customer Service Representative or in a similar role is preferred. Excellent communication and interpersonal skills. Ability to handle customer inquiries and issues with empathy and professionalism. Strong problem-solving and multitasking abilities. Proficient in using customer service software and tools. Benefits: Competitive salary and benefits package. Training and professional development opportunities. Collaborative and customer-focused work environment.