Call Center Associates job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Title: Call Center AssociatesLocation: Dubai, UAEJob Type: Full-timeJob Description: Our Company is expanding its team and seeking enthusiastic individuals to join us as Call Center Associates. As a Call Center Associate, you will play a key role in providing exceptional customer service and support through phone interactions. If you have strong communication skills, a customer-centric mindset, and enjoy helping others, we encourage you to apply. Responsibilities: Answer incoming calls and respond to customer inquiries in a professional manner Provide information about products, services, and resolve customer issues Conduct outbound calls for follow-ups, surveys, or promotional campaigns Document customer interactions and maintain accurate records Collaborate with team members to ensure customer satisfaction Meet or exceed daily and monthly performance targets Stay updated on product knowledge and company policiesRequirements: Previous experience in a call center or customer service role is a plus Excellent communication and active listening skills Ability to handle challenging customer situations with empathy and professionalism Strong multitasking abilities and attention to detail Familiarity with customer relationship management (CRM) software is an advantage High school diploma or equivalentBenefits: Competitive hourly wage Performance-based bonuses and incentives Health insurance Retirement savings plan Training and development opportunities Collaborative and team-oriented work environment