Guest Service Manager job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
7001 - 10000 AED
Description
Job Opportunity: Guest Service Manager Location: Dubai, UAEJob Type: Full-timeJob Description: Elevate the guest experience by joining us as a Guest Service Manager! We are seeking a dedicated and customer-focused individual to lead our guest service team and ensure the highest level of satisfaction for our patrons. Responsibilities:Oversee and manage the guest service team Ensure exceptional service standards are maintained Handle guest inquiries, feedback, and concerns Train and mentor guest service staff Coordinate with other departments for seamless operations Implement and maintain guest service policies Monitor and enhance guest satisfaction metrics Requirements:Proven experience as a Guest Service Manager or in a similar role Strong leadership and communication skills Exceptional customer service and interpersonal abilities Ability to handle guest concerns with tact and professionalism Knowledge of hospitality industry standards Flexibility to work evenings and weekends