Handle inbound and outbound customer calls professionally. Provide information, answer inquiries, and resolve issues. Follow call scripts and maintain a high level of customer service. Document customer interactions and transactions accurately. Collaborate with the call center team for efficient operations. Requirements: Previous experience as a Call Center Agent or in customer service. Excellent communication and active listening skills. Ability to work in a fast-paced and dynamic call center environment. Familiarity with call center software and systems. Commitment to delivering exceptional customer service. Benefits: Competitive salary and benefits package. Training and professional development opportunities. Collaborative and team-oriented work environment.