Hotel Reservation Agent job in Dubai
-
Job for
Full-time
-
Location
Dubai
-
Experience:
0 to 2 years
-
Salary per month
3501 - 4000 AED
Description
Job Opportunity: Hotel Reservation Agent Location: Dubai, UAEJob Type: Full-timeJob Description: Step into the world of hospitality as a Hotel Reservation Agent! We are seeking detail-oriented and customer-focused individuals to join our team, managing hotel reservations and ensuring a seamless booking experience for our guests. Responsibilities:Handle hotel reservation inquiries via phone, email, and online channels Provide information about room availability, rates, and amenities Process reservations accurately and efficiently Assist guests with special requests and preferences Maintain up-to-date knowledge of hotel services and offerings Coordinate with other departments for guest requests Resolve booking issues and discrepancies Keep accurate records of reservations and guest information Requirements:Proven experience as a Hotel Reservation Agent or in a similar role Strong customer service and communication skills Knowledge of hotel reservation systems and procedures Ability to multitask and work in a fast-paced environment Familiarity with local attractions and services Detail-oriented with good organizational skills Proficient in using reservation software and Microsoft Office