Customer Service Representative job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Title: Customer Service RepresentativeLocation: DubaiJob Type: Full-timeResponsibilities: Respond to customer inquiries via phone, email, and chat. Provide information, resolve issues, and address customer concerns. Process orders, returns, and exchanges efficiently. Maintain a high level of product knowledge to assist customers effectively. Ensure customer satisfaction through exceptional service. Document customer interactions and transactions accurately. Collaborate with internal teams to resolve complex issues. Qualifications: High school diploma or equivalent; college degree is a plus. Previous customer service experience preferred. Excellent communication and problem-solving skills. Proficient in using customer service software and tools. Positive attitude and strong interpersonal skills.