Position: Customer Service Executive Responsibilities:Provide exceptional customer service via phone, email, and in-person Address customer inquiries and resolve issues promptly Process orders, returns, and exchanges accurately Maintain a positive and customer-focused attitude Collaborate with other departments to ensure customer satisfaction Keep detailed records of customer interactions and transactions Requirements:Proven experience as a Customer Service Executive or in a similar role Excellent communication and interpersonal skills Ability to handle challenging situations with a calm and professional demeanor Strong problem-solving and decision-making skills Proficient in Microsoft Office Suite