Customer Service Executive job in Dubai

Description

Responsibilities: Respond to customer inquiries via phone, email, and social media Provide information about products or services and assist in resolving issues Process orders, returns, and exchanges in a timely manner Maintain a high level of customer satisfaction through effective communication Collaborate with other teams to address customer needs and concerns Keep accurate records of customer interactions and transactionsRequirements: Previous experience in customer service is preferred Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to handle challenging situations with professionalism Familiarity with CRM software is a plus