Customer Support Representative job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3501 - 4000 AED
Description
Responsibilities:Respond to customer inquiries and provide information about products or services Resolve customer complaints and ensure satisfaction Process orders, returns, and exchanges in a timely and efficient manner Maintain accurate records of customer interactions and transactions Collaborate with other departments to address customer issues and improve service Stay up-to-date on product knowledge and company policiesRequirements:Proven experience as a Customer Support Representative or in a similar role Excellent communication and problem-solving skills Ability to handle stressful situations with patience and professionalism Familiarity with CRM systems and practices Strong multitasking and organizational abilities Positive attitude and commitment to customer satisfaction