Responsibilities:Develop and implement quality assurance policies and procedures Conduct regular audits to ensure compliance with established standards Analyze data to identify areas for improvement in quality and efficiency Collaborate with different departments to enhance processes and procedures Train employees on quality standards and procedures Investigate and resolve customer complaints related to quality issuesRequirements:Bachelor’s degree in a relevant field Proven experience as a Quality Officer or in a similar role Knowledge of quality management systems and methodologies Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Attention to detail and commitment to quality excellence