Telesales Representative job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Responsibilities:Respond to customer queries in a timely and accurate way, via phone, email or chat Keep track of customer expectations and recurring issues · Check the missing documents required for renewal and communicate with clients to request them Handle customer requests, questions, and complaints on a variety of support channels Follow up with customers to ensure their technical issues are resolved Deliver prepared sales scripts to persuade customers to make a purchase. Monitor customer complaints and reach out to provide assistance Inform customers about new features and functionalities Focus on business development of retail and professional clients Product coverage FX pairs, Indices, Commodities, Equities Coverage MENA clients