We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. ResponsibilitiesProvide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Requirements and skillsStrong phone contact handling skills and active listening. Familiarity with CRM systems and practices. NOTE: Applicant can apply if you are inside UAE.