Customer Support Agent job in Dubai

Description

Responsibilities:Provide excellent customer service via phone, email, and chat Assist customers with inquiries, concerns, and complaints Resolve customer issues in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with other team members to ensure customer satisfaction Stay updated on product knowledge to effectively assist customersRequirements:Bachelor’s degree or equivalent Proven experience in customer support or related role Strong communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Proficiency in MS Office and customer support software Positive attitude and willingness to learn Location: Dubai