Front Desk Agent job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
2501 - 3000 AED
Description
Take initiative to add a personalized experience Consistently offering friendly, professional, and proactive guest service Greet, check-in, respond to requests and settle accounts while providing exceptional service Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences Following departmental policies, procedures, and service standards Maintaining a safe working environment and following all safety policies and proceduresQualifications Proficient in the English language (verbal & written), Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to focus attention on guest needs, remaining calm and courteous at all times Computer literate in Microsoft Window applications Must possess a professional presentation Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Hospitality Diploma is an asset Must be flexible in terms of working hours Must have the ability to handle cash effectively and accurately