Call Center job in Dubai
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Job for
Full-time
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Location
Dubai
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Experience:
0 to 2 years
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Salary per month
3001 - 3500 AED
Description
Job Description:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative in our call center. The successful candidate will be responsible for handling incoming calls from customers, addressing inquiries, resolving issues, and providing outstanding support. Responsibilities:Answer incoming calls promptly and professionally Provide information about products or services Resolve customer complaints or concerns in a timely manner Escalate complex issues to the appropriate department Maintain accurate records of customer interactions and transactions Meet and exceed performance targets and goalsQualifications:High school diploma or equivalent Previous experience in customer service or call center environment preferred Excellent communication skills, both verbal and written Strong problem-solving abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously Proficiency in basic computer skills Flexibility to work evenings, weekends, and holidays as neededBenefits:Competitive salary Comprehensive training program Opportunities for advancement Health insurance Retirement savings plan Paid time off